Answered on: August 14, 2018
Client
I need prices... I insert location and dates and there is nothing
Agent
Use a laptop / PC or tablet rather then a mobile when you conduct your search. On the results page you will see a map and icons of our available locations. you can zoom in and out of the map and navigate left and right. As you zoom in the icons will turn into rental rates when the office is open and cars are available. Take your time and read the info / instructions on the website.
Client
Can you check for me? Tomorrow for just 1 day. Pick up in Surfers Paradise at 7 am and returning the 16 same location same time. We need to return at 7 no later.
Agent
Yes, Ok I found 49$ as the cheapest. But you have to change times to 8 am! Return is not the problem, its the collection, so amend your search to pick up and drop off at 8:00 hrs. Although you can return anytime because there will be a key box to return the keys.
Client
Can you tell me how much is the bond?
Agent
At STEP2 of our 3 step online booking process, beneath the car photo of your choice, is a link entitled "IMPORTANT INFORMATION". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.
Client
Can you confirm the office in Surfer Paradise accept American express?
Agent
yes